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Kachilu Help
Troubleshooting
If the browser looks idle or a task is not running, first check login readiness, pause state, and planned work.
Overview
- Confirm Kachilu Browser is logged in to the SNS
- Check whether execution is paused
- Review the latest Run history status
- Confirm the task is enabled and scheduled as expected
Browser looks idle
The browser can look idle when execution is waiting, paused, or blocked by login state.
- Check whether Kachilu Browser is paused
- Check whether planned work exists
- Check the latest Run history status
- Confirm that the SNS page is logged in and usable
Task does not appear
If a task is missing from planned work, start from the task settings.
- Confirm the task is enabled
- Confirm the SNS or form task is included in the workflow
- Confirm the schedule is set correctly
- Confirm the workflow was generated after the latest settings change
Still need help?
Include the SNS, task name, target URL, and latest Run history status when contacting support.
Contact support