Troubleshoot tasks that will not run or require an update

Start with the stopped notice on the dashboard. Scheduled work does not run while stopped. Then check Upcoming and the latest run history.

Check whether the request is for your Kachilu account or LinkedIn. Complete LinkedIn sign-in inside Kachilu Browser and resume once the page is usable.

Check the current and required versions, then select the restart-and-update button. Scheduled and manual runs remain paused until the update is complete.

If the same notice remains after restarting, send support the displayed versions and message.

Tasks using the retired per-action discovery flow show a recreation notice. Existing run history and screenshots remain available.

Choose Recreate task and review the retained setup details. Completed creation activates the execution queue, so confirm the account and service information before proceeding.

For a missing task, check the workspace name. For missing candidates, clear search and filters, refresh the list, and check candidate collection history.

Include the time of the problem, app version, task type, displayed status, and the action you took just beforehand. The on-screen message helps explain what happened. Do not send passwords or verification codes.